Content Buddy > Troubleshooting

Content not appearing

  1. Ensure the content has been tagged
    1. Edit the page in RiSE
    2. Go to Current Tags
    3. Select a tag by clicking Modify
    4. Content Buddy pulls content by their tags and these steps ensure that content is visible to Content Buddy
  2. For folder-specific IQAs, ensure the content is listed
    1. Some IQAs pull content from a specific folder (Example: Contents – List of Contents (Search) ). If you have made a copy of an IQA like this, ensure that it is pointing to the folder which you would like to pull your content from. This is done by following these steps:
      1. Find and edit the specific IQA under RiSE > Intelligent Query Architect
      2. Click on the Filters tab
      3. Ensure that the ‘DocumentPath’ row is given a value (Example: Sunflower/contents/)
  3. Check to see If the page is listed in the ‘CB_Documentdata’ IQA (Found at: ‘$/PseudoCode/content-buddy/CB_Documentdata’). This IQA stores any content updated within the last 24 hours.
    1. Edit the CB_Documentdata IQA
    2. Click on the Run tab
    3. Click Find
  4. Your latest content should appear at the top of the results. If it doesn’t then:
    1. In RiSE, under Pseudo Code > Content Refresh, click the ‘Content Refresh’ button
    2. The page should now be listed in step 2 and 3